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The Manufacturer shall prepare and send the Client a customized quotation based on his/her inquiry; the  quotation includes the following product specifications: type and name  of the product and/or service, type of printing, dimensions, material, number of colours, type of cutting and folding, quantity, manufacturing time, delivery terms, price, printing and die cutting plates, pre-printing and terms of payment. 
 The quotation offered is only valid for the goods and/or services included, their technical specifications and the respective quantity.
The quotation is valid for 30 calendar days from the day it was written unless the quotation provides for a different validity period.


An order of goods manufacture and/or services is the written agreement on the part of the Client with the conditions and product specifications included in a particular price quotation and an approval of the graphic sample (design) sent beforehand. When ordering goods that have been previously manufactured, whose graphic design has already been approved by the Client, no second approval is necessary on the part of the Client.
The Manufacturer shall confirm the acceptance of an order by phone or by email (in writing).


 The price of the Goods will be as set out in the Sales Order Confirmation.
The payment of the invoiced amount for each order shall be made in advance, i.e. before the dispatch of
the goods, unless the two parties have agreed differently.
SKYLINE may, by giving notice to the Customer at any time before delivery, increase the price of the Goods to reflect any increase in its costs, due to:
A) Any factor beyond SKYLINE”S reasonable control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, Key Materials and other manufacturing costs);
B) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
C) any delay caused by any instructions of the Customer, or failure of the Customer to give skyline adequate or accurate information or instructions.
Unless an alternative arrangement is agreed in writing, the price of the Goods is on an ex works basis 
and is therefore exclusive of the costs and charges of packaging, insurance and transport of the Goods, which may be separately invoiced to the Customer. 
SKYLINE FABRIC  warrants  hat on delivery the Goods will conform with the Specification in all material respects (including compliance with the third party standards and accreditations, if any, specified therein.
On receiving the goods, the Client shall carry out an immediate quality and quantity check. Should he/she discover any discrepancies, he/she shall inform the Manufacturer in writing within 2 (two) business days.
In case of discrepancies, the Client shall give the Manufacturer an opportunity to inspect the respective order. The Manufacturer shall inform the Client of his/her intention to do so in writing, after receiving the written claim. In this case the Client shall store the discrepant part of the order and shall not have the right to do anything with it. 
If the Client has a claim regarding part of the delivered goods, this does not give him the right to reject the whole batch. 
In case the claim is accepted, the Manufacturer shall fix the defects which are subject to the claim at his own expense. 


The Manufacturer bears no responsibility in cases he fails to carry out his duties due to a force majeure. The following are considered force majeure events: fires, floods, other natural disasters, a war, a revolution, terrorist attacks, protests, strikes and other industrial actions and situations/technical failures, such as electricity cuts, power cuts, lack of fuel, transport, etc. anything that could have a negative impact on the manufacturing process carried out by the Manufacturer, as well as any events out of his control 


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